Incidents reported on status page for WilliamCloud https://status.williamcloud.org/ https://d1lppblt9t2x15.cloudfront.net/logos/92c8050934cbfe76acdc741a2d6f356b.png https://status.williamcloud.org/ en https://status.williamcloud.org/incident/755866 Sat, 01 Nov 2025 14:13:05 -0000 https://status.williamcloud.org/incident/755866#1588286cbf15a627eef28fce0983805825438ecadbf256be832c9ca78dd8f485 Documentations recovered. https://status.williamcloud.org/incident/755866 Sat, 01 Nov 2025 14:10:08 -0000 https://status.williamcloud.org/incident/755866#b892c5caf5a433004ea14914890b36425badac1135e46d456e550096b481be9a Documentations went down. https://status.williamcloud.org/incident/755341 Fri, 31 Oct 2025 15:07:56 -0000 https://status.williamcloud.org/incident/755341#541d71406ed9db7fc82ead5b2be1378dc6f7fdb95f8ba710a57229dc1bf5b6e3 Customer Dashboard recovered. https://status.williamcloud.org/incident/755341 Fri, 31 Oct 2025 15:07:13 -0000 https://status.williamcloud.org/incident/755341#1bf96b3719cf0dcd8da4b006641610f5b2de371a2854937e9fde6d6a8b444a73 Main Website and API Service recovered. https://status.williamcloud.org/incident/755341 Fri, 31 Oct 2025 15:07:13 -0000 https://status.williamcloud.org/incident/755341#1bf96b3719cf0dcd8da4b006641610f5b2de371a2854937e9fde6d6a8b444a73 Main Website and API Service recovered. https://status.williamcloud.org/incident/755341 Fri, 31 Oct 2025 15:04:39 -0000 https://status.williamcloud.org/incident/755341#539582d4499f66381e8c1bc4346ae24ec1d2d50d41b755da49d5da8f7be6ef62 Customer Dashboard went down. https://status.williamcloud.org/incident/755341 Fri, 31 Oct 2025 15:04:32 -0000 https://status.williamcloud.org/incident/755341#8a8c7602f40425a15e6bfe7309e095c714e2df4ba80743ab9f8ff2c223bc67d3 Main Website and API Service went down. https://status.williamcloud.org/incident/755341 Fri, 31 Oct 2025 15:04:32 -0000 https://status.williamcloud.org/incident/755341#8a8c7602f40425a15e6bfe7309e095c714e2df4ba80743ab9f8ff2c223bc67d3 Main Website and API Service went down. https://status.williamcloud.org/incident/752606 Tue, 28 Oct 2025 02:46:53 -0000 https://status.williamcloud.org/incident/752606#67f947337e7e0a63859a94d49a4ee6e4b8283f7bc7f18638307bcdf84bcdad14 Documentations recovered. https://status.williamcloud.org/incident/752606 Tue, 28 Oct 2025 02:40:57 -0000 https://status.williamcloud.org/incident/752606#c04b1afc557997cf22a53e0411a26f62a823f55f8ca7f1f50b370afa734b9928 Documentations went down. https://status.williamcloud.org/incident/751183 Sat, 25 Oct 2025 14:33:17 -0000 https://status.williamcloud.org/incident/751183#1addaa2ec84562dc51f550cd7022120045b69283b3b4e603f73f77cae81d89a0 Main Servers recovered. https://status.williamcloud.org/incident/751183 Sat, 25 Oct 2025 14:30:35 -0000 https://status.williamcloud.org/incident/751183#7c09a920edeb77224f96d1f73320e73932d4a8a0e14a4df224dc529552c0b1bc Main Servers went down. https://status.williamcloud.org/incident/748925 Wed, 22 Oct 2025 11:54:44 -0000 https://status.williamcloud.org/incident/748925#1ac5ecf1f07160c41fb6843f5d7954b49a0b16153144202f9a7fc1aa610a3833 Main Servers recovered. https://status.williamcloud.org/incident/748925 Wed, 22 Oct 2025 11:52:35 -0000 https://status.williamcloud.org/incident/748925#1b2494c51c2a10631f06398aae79603bdb4b072637b96e1f178bdaff5ae044df Main Servers went down. https://status.williamcloud.org/incident/748925 Wed, 22 Oct 2025 02:25:05 -0000 https://status.williamcloud.org/incident/748925#aff0381b14382a6db09c95fbe587dbe7c0da359e28ac99b75a141b39609ab2cb Main Servers recovered. https://status.williamcloud.org/incident/748925 Wed, 22 Oct 2025 02:22:18 -0000 https://status.williamcloud.org/incident/748925#6a085709eeaf74931002f0cb64ba1b527ffce1705a27e7507bfe2ecb5bfdbef6 Main Servers went down. https://status.williamcloud.org/incident/746420 Tue, 21 Oct 2025 03:59:00 -0000 https://status.williamcloud.org/incident/746420#9e66511a11f973e348c1ca1f1e935bf0acb5023d21bf510ddfe57e74eaf168d7 Maintenance completed https://status.williamcloud.org/incident/746420 Tue, 21 Oct 2025 03:59:00 -0000 https://status.williamcloud.org/incident/746420#9e66511a11f973e348c1ca1f1e935bf0acb5023d21bf510ddfe57e74eaf168d7 Maintenance completed https://status.williamcloud.org/incident/746420 Tue, 21 Oct 2025 03:59:00 -0000 https://status.williamcloud.org/incident/746420#9e66511a11f973e348c1ca1f1e935bf0acb5023d21bf510ddfe57e74eaf168d7 Maintenance completed https://status.williamcloud.org/incident/746420 Tue, 21 Oct 2025 03:59:00 -0000 https://status.williamcloud.org/incident/746420#9e66511a11f973e348c1ca1f1e935bf0acb5023d21bf510ddfe57e74eaf168d7 Maintenance completed https://status.williamcloud.org/incident/746420 Tue, 21 Oct 2025 03:59:00 -0000 https://status.williamcloud.org/incident/746420#9e66511a11f973e348c1ca1f1e935bf0acb5023d21bf510ddfe57e74eaf168d7 Maintenance completed https://status.williamcloud.org/incident/746420 Tue, 21 Oct 2025 03:59:00 -0000 https://status.williamcloud.org/incident/746420#9e66511a11f973e348c1ca1f1e935bf0acb5023d21bf510ddfe57e74eaf168d7 Maintenance completed https://status.williamcloud.org/incident/746420 Mon, 20 Oct 2025 04:00:00 -0000 https://status.williamcloud.org/incident/746420#6ca166382c5be5a0a9fb974873c6ef4e1d38acd0a35b3e9744e6e3d98c1016d4 The internet service provider will be performing maintenance to enhance the network no 10/20/25. The website will be unavailable, all bots will be moved to our backup servers. No expected downtime. https://status.williamcloud.org/incident/746420 Mon, 20 Oct 2025 04:00:00 -0000 https://status.williamcloud.org/incident/746420#6ca166382c5be5a0a9fb974873c6ef4e1d38acd0a35b3e9744e6e3d98c1016d4 The internet service provider will be performing maintenance to enhance the network no 10/20/25. The website will be unavailable, all bots will be moved to our backup servers. No expected downtime. https://status.williamcloud.org/incident/746420 Mon, 20 Oct 2025 04:00:00 -0000 https://status.williamcloud.org/incident/746420#6ca166382c5be5a0a9fb974873c6ef4e1d38acd0a35b3e9744e6e3d98c1016d4 The internet service provider will be performing maintenance to enhance the network no 10/20/25. The website will be unavailable, all bots will be moved to our backup servers. No expected downtime. https://status.williamcloud.org/incident/746420 Mon, 20 Oct 2025 04:00:00 -0000 https://status.williamcloud.org/incident/746420#6ca166382c5be5a0a9fb974873c6ef4e1d38acd0a35b3e9744e6e3d98c1016d4 The internet service provider will be performing maintenance to enhance the network no 10/20/25. The website will be unavailable, all bots will be moved to our backup servers. No expected downtime. https://status.williamcloud.org/incident/746420 Mon, 20 Oct 2025 04:00:00 -0000 https://status.williamcloud.org/incident/746420#6ca166382c5be5a0a9fb974873c6ef4e1d38acd0a35b3e9744e6e3d98c1016d4 The internet service provider will be performing maintenance to enhance the network no 10/20/25. The website will be unavailable, all bots will be moved to our backup servers. No expected downtime. https://status.williamcloud.org/incident/746420 Mon, 20 Oct 2025 04:00:00 -0000 https://status.williamcloud.org/incident/746420#6ca166382c5be5a0a9fb974873c6ef4e1d38acd0a35b3e9744e6e3d98c1016d4 The internet service provider will be performing maintenance to enhance the network no 10/20/25. The website will be unavailable, all bots will be moved to our backup servers. No expected downtime. https://status.williamcloud.org/incident/739566 Thu, 09 Oct 2025 22:54:00 -0000 https://status.williamcloud.org/incident/739566#b4b33c6eee5f4c5ca6f2388f8aaa12db968cb67a7434d2beece7ea8245e0e129 The website is back online, bots are switched to the main server. https://status.williamcloud.org/incident/739566 Thu, 09 Oct 2025 22:54:00 -0000 https://status.williamcloud.org/incident/739566#b4b33c6eee5f4c5ca6f2388f8aaa12db968cb67a7434d2beece7ea8245e0e129 The website is back online, bots are switched to the main server. https://status.williamcloud.org/incident/739566 Thu, 09 Oct 2025 22:54:00 -0000 https://status.williamcloud.org/incident/739566#b4b33c6eee5f4c5ca6f2388f8aaa12db968cb67a7434d2beece7ea8245e0e129 The website is back online, bots are switched to the main server. https://status.williamcloud.org/incident/739566 Thu, 09 Oct 2025 22:54:00 -0000 https://status.williamcloud.org/incident/739566#b4b33c6eee5f4c5ca6f2388f8aaa12db968cb67a7434d2beece7ea8245e0e129 The website is back online, bots are switched to the main server. https://status.williamcloud.org/incident/739566 Thu, 09 Oct 2025 21:50:00 -0000 https://status.williamcloud.org/incident/739566#66f3e5c7372c6dae3d7ece2ab1ee3ed280336365a9299fc3f7230ab4b23355b4 The website is down for most users. All website enabled features including the dashboard, documentations, online leaderboards are currently unavailable for a few hours. We plan to have everything switched back to our main servers, fixed and confirmed by 7:00 PM EST https://status.williamcloud.org/incident/739566 Thu, 09 Oct 2025 21:50:00 -0000 https://status.williamcloud.org/incident/739566#66f3e5c7372c6dae3d7ece2ab1ee3ed280336365a9299fc3f7230ab4b23355b4 The website is down for most users. All website enabled features including the dashboard, documentations, online leaderboards are currently unavailable for a few hours. We plan to have everything switched back to our main servers, fixed and confirmed by 7:00 PM EST https://status.williamcloud.org/incident/739566 Thu, 09 Oct 2025 21:50:00 -0000 https://status.williamcloud.org/incident/739566#66f3e5c7372c6dae3d7ece2ab1ee3ed280336365a9299fc3f7230ab4b23355b4 The website is down for most users. All website enabled features including the dashboard, documentations, online leaderboards are currently unavailable for a few hours. We plan to have everything switched back to our main servers, fixed and confirmed by 7:00 PM EST https://status.williamcloud.org/incident/739566 Thu, 09 Oct 2025 21:50:00 -0000 https://status.williamcloud.org/incident/739566#66f3e5c7372c6dae3d7ece2ab1ee3ed280336365a9299fc3f7230ab4b23355b4 The website is down for most users. All website enabled features including the dashboard, documentations, online leaderboards are currently unavailable for a few hours. We plan to have everything switched back to our main servers, fixed and confirmed by 7:00 PM EST https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 23:27:00 -0000 https://status.williamcloud.org/incident/739566#65c07069217e845e3214ab8d72755376374773341e559898d123e52f93f14178 We believe we have found the root cause of the issues, the internet service provider is performing maintenance to hopefully fix the issues on October 9th. Bots have returned to the main servers. More updates soon. https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 23:27:00 -0000 https://status.williamcloud.org/incident/739566#65c07069217e845e3214ab8d72755376374773341e559898d123e52f93f14178 We believe we have found the root cause of the issues, the internet service provider is performing maintenance to hopefully fix the issues on October 9th. Bots have returned to the main servers. More updates soon. https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 23:27:00 -0000 https://status.williamcloud.org/incident/739566#65c07069217e845e3214ab8d72755376374773341e559898d123e52f93f14178 We believe we have found the root cause of the issues, the internet service provider is performing maintenance to hopefully fix the issues on October 9th. Bots have returned to the main servers. More updates soon. https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 23:27:00 -0000 https://status.williamcloud.org/incident/739566#65c07069217e845e3214ab8d72755376374773341e559898d123e52f93f14178 We believe we have found the root cause of the issues, the internet service provider is performing maintenance to hopefully fix the issues on October 9th. Bots have returned to the main servers. More updates soon. https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 03:10:00 -0000 https://status.williamcloud.org/incident/739566#7e04e32087ae9426b61c1c98019c3d48bf76be579060468648a2a29960a844c1 We have identified a possible cause of the issue. On Oct 7, 2025, 01:38:24 GMT-4 the ISP (Internet Service Provider) for the WilliamCloud Main Servers had a unexpected outage. This caused our main servers to go on and offline randomly as they were deploying a fix for the issue. Bots will remain on the cloud servers until we have verified with the ISP that the issue is fixed, and will not persist. WilliamCloud team responded to the incident within 5 minutes of the initial notification. Some bots that require image generation may appear differently, or with different fonts, or sizes. This is because the WilliamCloud Backup Servers do not have the font packs for the image generation plugins. The main website, documentations, dashboard, and API are all currently operational. Please report any issues you may encounter to our discord server, or admin@williamcloud.org with questions. https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 03:10:00 -0000 https://status.williamcloud.org/incident/739566#7e04e32087ae9426b61c1c98019c3d48bf76be579060468648a2a29960a844c1 We have identified a possible cause of the issue. On Oct 7, 2025, 01:38:24 GMT-4 the ISP (Internet Service Provider) for the WilliamCloud Main Servers had a unexpected outage. This caused our main servers to go on and offline randomly as they were deploying a fix for the issue. Bots will remain on the cloud servers until we have verified with the ISP that the issue is fixed, and will not persist. WilliamCloud team responded to the incident within 5 minutes of the initial notification. Some bots that require image generation may appear differently, or with different fonts, or sizes. This is because the WilliamCloud Backup Servers do not have the font packs for the image generation plugins. The main website, documentations, dashboard, and API are all currently operational. Please report any issues you may encounter to our discord server, or admin@williamcloud.org with questions. https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 03:10:00 -0000 https://status.williamcloud.org/incident/739566#7e04e32087ae9426b61c1c98019c3d48bf76be579060468648a2a29960a844c1 We have identified a possible cause of the issue. On Oct 7, 2025, 01:38:24 GMT-4 the ISP (Internet Service Provider) for the WilliamCloud Main Servers had a unexpected outage. This caused our main servers to go on and offline randomly as they were deploying a fix for the issue. Bots will remain on the cloud servers until we have verified with the ISP that the issue is fixed, and will not persist. WilliamCloud team responded to the incident within 5 minutes of the initial notification. Some bots that require image generation may appear differently, or with different fonts, or sizes. This is because the WilliamCloud Backup Servers do not have the font packs for the image generation plugins. The main website, documentations, dashboard, and API are all currently operational. Please report any issues you may encounter to our discord server, or admin@williamcloud.org with questions. https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 03:10:00 -0000 https://status.williamcloud.org/incident/739566#7e04e32087ae9426b61c1c98019c3d48bf76be579060468648a2a29960a844c1 We have identified a possible cause of the issue. On Oct 7, 2025, 01:38:24 GMT-4 the ISP (Internet Service Provider) for the WilliamCloud Main Servers had a unexpected outage. This caused our main servers to go on and offline randomly as they were deploying a fix for the issue. Bots will remain on the cloud servers until we have verified with the ISP that the issue is fixed, and will not persist. WilliamCloud team responded to the incident within 5 minutes of the initial notification. Some bots that require image generation may appear differently, or with different fonts, or sizes. This is because the WilliamCloud Backup Servers do not have the font packs for the image generation plugins. The main website, documentations, dashboard, and API are all currently operational. Please report any issues you may encounter to our discord server, or admin@williamcloud.org with questions. https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 00:38:00 -0000 https://status.williamcloud.org/incident/739566#f9edc40cf3ae029d151b09835efe9191046d2b213508a9df40278bcb61ba3952 All web enabled features are down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update as soon as we can. https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 00:38:00 -0000 https://status.williamcloud.org/incident/739566#f9edc40cf3ae029d151b09835efe9191046d2b213508a9df40278bcb61ba3952 All web enabled features are down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update as soon as we can. https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 00:38:00 -0000 https://status.williamcloud.org/incident/739566#f9edc40cf3ae029d151b09835efe9191046d2b213508a9df40278bcb61ba3952 All web enabled features are down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update as soon as we can. https://status.williamcloud.org/incident/739566 Wed, 08 Oct 2025 00:38:00 -0000 https://status.williamcloud.org/incident/739566#f9edc40cf3ae029d151b09835efe9191046d2b213508a9df40278bcb61ba3952 All web enabled features are down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update as soon as we can. https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:53:31 -0000 https://status.williamcloud.org/incident/727391#4f97bfbbdf934623ad38191948797e130fc1cd3cd211112144d187856cc4e739 Maintenance completed https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:53:31 -0000 https://status.williamcloud.org/incident/727391#4f97bfbbdf934623ad38191948797e130fc1cd3cd211112144d187856cc4e739 Maintenance completed https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:53:31 -0000 https://status.williamcloud.org/incident/727391#4f97bfbbdf934623ad38191948797e130fc1cd3cd211112144d187856cc4e739 Maintenance completed https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:53:31 -0000 https://status.williamcloud.org/incident/727391#4f97bfbbdf934623ad38191948797e130fc1cd3cd211112144d187856cc4e739 Maintenance completed https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:25:47 -0000 https://status.williamcloud.org/incident/727391#c027d6d192ee68a3588b6e4e650f896b8ce0231e191946c4dae9c971a61898c5 We are updating some firmware with our systems so the __website, dashboard, API__ will all be down for a unset amount of time. It should be a minimal amount of time but there will be a update here when the maintenance is finished. ALL BOTS WILL STAY ONLINE. https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:25:47 -0000 https://status.williamcloud.org/incident/727391#c027d6d192ee68a3588b6e4e650f896b8ce0231e191946c4dae9c971a61898c5 We are updating some firmware with our systems so the __website, dashboard, API__ will all be down for a unset amount of time. It should be a minimal amount of time but there will be a update here when the maintenance is finished. ALL BOTS WILL STAY ONLINE. https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:25:47 -0000 https://status.williamcloud.org/incident/727391#c027d6d192ee68a3588b6e4e650f896b8ce0231e191946c4dae9c971a61898c5 We are updating some firmware with our systems so the __website, dashboard, API__ will all be down for a unset amount of time. It should be a minimal amount of time but there will be a update here when the maintenance is finished. ALL BOTS WILL STAY ONLINE. https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:25:47 -0000 https://status.williamcloud.org/incident/727391#c027d6d192ee68a3588b6e4e650f896b8ce0231e191946c4dae9c971a61898c5 We are updating some firmware with our systems so the __website, dashboard, API__ will all be down for a unset amount of time. It should be a minimal amount of time but there will be a update here when the maintenance is finished. ALL BOTS WILL STAY ONLINE. https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:25:47 -0000 https://status.williamcloud.org/incident/727391#c027d6d192ee68a3588b6e4e650f896b8ce0231e191946c4dae9c971a61898c5 We are updating some firmware with our systems so the __website, dashboard, API__ will all be down for a unset amount of time. It should be a minimal amount of time but there will be a update here when the maintenance is finished. ALL BOTS WILL STAY ONLINE. https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:25:47 -0000 https://status.williamcloud.org/incident/727391#c027d6d192ee68a3588b6e4e650f896b8ce0231e191946c4dae9c971a61898c5 We are updating some firmware with our systems so the __website, dashboard, API__ will all be down for a unset amount of time. It should be a minimal amount of time but there will be a update here when the maintenance is finished. ALL BOTS WILL STAY ONLINE. https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:25:47 -0000 https://status.williamcloud.org/incident/727391#c027d6d192ee68a3588b6e4e650f896b8ce0231e191946c4dae9c971a61898c5 We are updating some firmware with our systems so the __website, dashboard, API__ will all be down for a unset amount of time. It should be a minimal amount of time but there will be a update here when the maintenance is finished. ALL BOTS WILL STAY ONLINE. https://status.williamcloud.org/incident/727391 Fri, 19 Sep 2025 20:25:47 -0000 https://status.williamcloud.org/incident/727391#c027d6d192ee68a3588b6e4e650f896b8ce0231e191946c4dae9c971a61898c5 We are updating some firmware with our systems so the __website, dashboard, API__ will all be down for a unset amount of time. It should be a minimal amount of time but there will be a update here when the maintenance is finished. ALL BOTS WILL STAY ONLINE. https://status.williamcloud.org/incident/711617 Tue, 26 Aug 2025 02:00:07 -0000 https://status.williamcloud.org/incident/711617#055e38e0315b31d5113de5fcd556f9e124003a82166a2b4885dfbe1ac1238618 Maintenance completed https://status.williamcloud.org/incident/711617 Tue, 26 Aug 2025 02:00:07 -0000 https://status.williamcloud.org/incident/711617#055e38e0315b31d5113de5fcd556f9e124003a82166a2b4885dfbe1ac1238618 Maintenance completed https://status.williamcloud.org/incident/711617 Tue, 26 Aug 2025 02:00:07 -0000 https://status.williamcloud.org/incident/711617#055e38e0315b31d5113de5fcd556f9e124003a82166a2b4885dfbe1ac1238618 Maintenance completed https://status.williamcloud.org/incident/711617 Mon, 25 Aug 2025 19:00:07 -0000 https://status.williamcloud.org/incident/711617#26030aa791a86a0b753dde1af166d437f3a0e43c1e9dd5f846a973f757a36a30 Our main servers are undergoing maintenance. At the start time of the maintenance all bots will be moved to our backup servers, there should be no interruptions. The website will be down during this time. All bots will remain online. https://status.williamcloud.org/incident/711617 Mon, 25 Aug 2025 19:00:07 -0000 https://status.williamcloud.org/incident/711617#26030aa791a86a0b753dde1af166d437f3a0e43c1e9dd5f846a973f757a36a30 Our main servers are undergoing maintenance. At the start time of the maintenance all bots will be moved to our backup servers, there should be no interruptions. The website will be down during this time. All bots will remain online. https://status.williamcloud.org/incident/711617 Mon, 25 Aug 2025 19:00:07 -0000 https://status.williamcloud.org/incident/711617#26030aa791a86a0b753dde1af166d437f3a0e43c1e9dd5f846a973f757a36a30 Our main servers are undergoing maintenance. At the start time of the maintenance all bots will be moved to our backup servers, there should be no interruptions. The website will be down during this time. All bots will remain online. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 14:26:00 -0000 https://status.williamcloud.org/incident/706050#97695de92787237f054813809a536209779d2d80716d56e2e33c8a41bc061c5a We have identified the root cause of the issue. All of our bots have remote logging using a third party platform so developers can debug without being on the same network as the server. Bots were attempting to send debug / info logs to the service and the service was refusing them. In each bots logic the bot is told that if there is an error it should log it, but it was attempting to log to the same third party service, overloading system resources causing bots to go offline and the api to degrade. All bots were switched to our backup servers within seconds of the incident ensuring no downtime for bots. All services are back online, and all bots have been updated with the new error configurations. All bots and services are running on our main servers. We apologize for any inconvenience this may have caused. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 14:26:00 -0000 https://status.williamcloud.org/incident/706050#97695de92787237f054813809a536209779d2d80716d56e2e33c8a41bc061c5a We have identified the root cause of the issue. All of our bots have remote logging using a third party platform so developers can debug without being on the same network as the server. Bots were attempting to send debug / info logs to the service and the service was refusing them. In each bots logic the bot is told that if there is an error it should log it, but it was attempting to log to the same third party service, overloading system resources causing bots to go offline and the api to degrade. All bots were switched to our backup servers within seconds of the incident ensuring no downtime for bots. All services are back online, and all bots have been updated with the new error configurations. All bots and services are running on our main servers. We apologize for any inconvenience this may have caused. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 14:26:00 -0000 https://status.williamcloud.org/incident/706050#97695de92787237f054813809a536209779d2d80716d56e2e33c8a41bc061c5a We have identified the root cause of the issue. All of our bots have remote logging using a third party platform so developers can debug without being on the same network as the server. Bots were attempting to send debug / info logs to the service and the service was refusing them. In each bots logic the bot is told that if there is an error it should log it, but it was attempting to log to the same third party service, overloading system resources causing bots to go offline and the api to degrade. All bots were switched to our backup servers within seconds of the incident ensuring no downtime for bots. All services are back online, and all bots have been updated with the new error configurations. All bots and services are running on our main servers. We apologize for any inconvenience this may have caused. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 14:10:00 -0000 https://status.williamcloud.org/incident/706050#922cabb82dab1dd46e55b028a87f90ad91fa0af76fcc4e9ade0372616aee1334 Our main servers are back up and running with all bots moved back. The root cause is still unknown and we are looking into it. More updates soon. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 14:10:00 -0000 https://status.williamcloud.org/incident/706050#922cabb82dab1dd46e55b028a87f90ad91fa0af76fcc4e9ade0372616aee1334 Our main servers are back up and running with all bots moved back. The root cause is still unknown and we are looking into it. More updates soon. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 14:10:00 -0000 https://status.williamcloud.org/incident/706050#922cabb82dab1dd46e55b028a87f90ad91fa0af76fcc4e9ade0372616aee1334 Our main servers are back up and running with all bots moved back. The root cause is still unknown and we are looking into it. More updates soon. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 13:54:00 -0000 https://status.williamcloud.org/incident/706050#9579fdf10e0ee4b33fc103e8582e1bb37b62d53deb6a032bb6e0bdea98c094a6 Unknown cause, still investigating. Unknown if its a server or discord errror. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 13:54:00 -0000 https://status.williamcloud.org/incident/706050#9579fdf10e0ee4b33fc103e8582e1bb37b62d53deb6a032bb6e0bdea98c094a6 Unknown cause, still investigating. Unknown if its a server or discord errror. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 13:54:00 -0000 https://status.williamcloud.org/incident/706050#9579fdf10e0ee4b33fc103e8582e1bb37b62d53deb6a032bb6e0bdea98c094a6 Unknown cause, still investigating. Unknown if its a server or discord errror. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 13:38:00 -0000 https://status.williamcloud.org/incident/706050#87374fdebb90d2a1d36077f56df48991aff15b0aa78a44e98ed1806710ce3c72 WilliamCloud main servers are unable to connect with discords gateways to make the bots online. All bots have been switched to our backup service pending investigation. More updates to come. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 13:38:00 -0000 https://status.williamcloud.org/incident/706050#87374fdebb90d2a1d36077f56df48991aff15b0aa78a44e98ed1806710ce3c72 WilliamCloud main servers are unable to connect with discords gateways to make the bots online. All bots have been switched to our backup service pending investigation. More updates to come. https://status.williamcloud.org/incident/706050 Thu, 14 Aug 2025 13:38:00 -0000 https://status.williamcloud.org/incident/706050#87374fdebb90d2a1d36077f56df48991aff15b0aa78a44e98ed1806710ce3c72 WilliamCloud main servers are unable to connect with discords gateways to make the bots online. All bots have been switched to our backup service pending investigation. More updates to come. https://status.williamcloud.org/incident/703461 Sat, 09 Aug 2025 20:00:17 -0000 https://status.williamcloud.org/incident/703461#1f477a98c58ef7489b38514688bc9ce113947fe4d9f76b72434237b539573084 Maintenance completed https://status.williamcloud.org/incident/703461 Sat, 09 Aug 2025 20:00:17 -0000 https://status.williamcloud.org/incident/703461#1f477a98c58ef7489b38514688bc9ce113947fe4d9f76b72434237b539573084 Maintenance completed https://status.williamcloud.org/incident/703461 Sat, 09 Aug 2025 20:00:17 -0000 https://status.williamcloud.org/incident/703461#1f477a98c58ef7489b38514688bc9ce113947fe4d9f76b72434237b539573084 Maintenance completed https://status.williamcloud.org/incident/703461 Sat, 09 Aug 2025 19:46:21 -0000 https://status.williamcloud.org/incident/703461#32a9c21d13d484fe12029fa3373dcb862775eaeb1dd6278b1522ad2a31bac1a2 Adding backup batteries, bots will stay online but website will be unavailable for a unknown amount of time. https://status.williamcloud.org/incident/703461 Sat, 09 Aug 2025 19:46:21 -0000 https://status.williamcloud.org/incident/703461#32a9c21d13d484fe12029fa3373dcb862775eaeb1dd6278b1522ad2a31bac1a2 Adding backup batteries, bots will stay online but website will be unavailable for a unknown amount of time. https://status.williamcloud.org/incident/703461 Sat, 09 Aug 2025 19:46:21 -0000 https://status.williamcloud.org/incident/703461#32a9c21d13d484fe12029fa3373dcb862775eaeb1dd6278b1522ad2a31bac1a2 Adding backup batteries, bots will stay online but website will be unavailable for a unknown amount of time. https://status.williamcloud.org/incident/703461 Sat, 09 Aug 2025 19:46:21 -0000 https://status.williamcloud.org/incident/703461#32a9c21d13d484fe12029fa3373dcb862775eaeb1dd6278b1522ad2a31bac1a2 Adding backup batteries, bots will stay online but website will be unavailable for a unknown amount of time. https://status.williamcloud.org/incident/703461 Sat, 09 Aug 2025 19:46:21 -0000 https://status.williamcloud.org/incident/703461#32a9c21d13d484fe12029fa3373dcb862775eaeb1dd6278b1522ad2a31bac1a2 Adding backup batteries, bots will stay online but website will be unavailable for a unknown amount of time. https://status.williamcloud.org/incident/703461 Sat, 09 Aug 2025 19:46:21 -0000 https://status.williamcloud.org/incident/703461#32a9c21d13d484fe12029fa3373dcb862775eaeb1dd6278b1522ad2a31bac1a2 Adding backup batteries, bots will stay online but website will be unavailable for a unknown amount of time.